Hours, location, direction, parking and other venue questions
Please first check Visitor Info page before submitting your question.
All ages are welcome at Onedome, our Lounge, Elixart Cafe and LMNL. However, The Unreal Garden is restricted to visitors age 8 and up. Babies under the age of 4 are free. F.E.A.S.T is 21+.
Please review our ticketing policy around rescheduling, no-shows and refunds before submitting your question. Currently, we cannot accommodate same-day ticket changes — change you need for today/tomorrow — please see our ticketing policy for other details.
Onedome has a strict NO refund policy.
Please check your spam/junk folder, before contacting us about not receiving your tickets.
If you have a question or need support, please contact us via the form below. Our response time is generally 24-48 hours. Please check your junk or spam folder for a response.
1025 Market St.
San Francisco, CA 94103
Thursday 12pm – 8pm
Friday 12pm – 11pm
Saturday 10am – 11pm
Sunday 10am – 8pm
We are CLOSED from time to time for maintenance, tech updates or privates events. We will update weekly.
We will be open Memorial Day, Monday, May 27th from 11:00am – 6:00pm