Contact Us

Contact Us

Hours, location, direction, parking and other venue questions

Please first check Visitor Info page before submitting your question.

Age-restrictions

All ages are welcome at Onedome, our Lounge, Elixart Cafe and LMNL. However, The Unreal Garden is restricted to visitors age 11 and up. Babies under the age of 4 are free.

Ticketing

Please review our ticketing policy around rescheduling, no-shows and refunds before submitting your question. Currently, we cannot accommodate same-day ticket changes — change you need for today/tomorrow — please see our ticketing policy for other details.
Onedome has a strict NO refund policy.

Please check your spam/junk folder, before contacting us about not receiving your tickets.

If you have a question or need support, please contact us via the form below. Our response time is generally 48-72 hours.

Address

1025 Market St.
San Francisco, CA 94103

Hours

Monday 4pm – 10pm
Tuesday 4pm – 10pm
Wednesday 4pm – 10pm
Thursday 4pm – 10pm
Friday 12pm – 12am
Saturday 10am – 12am
Sunday 10am – 9pm

We are CLOSED every third Monday: Jan 28, Feb 18, Mar 11

Press Inquiries

press@onedome.global