Contact Us

Contact Us

Hours, location, direction, parking and other venue questions

Please first check Visitor Info page before submitting your question.

Age-Restrictions

All ages are welcome at Onedome, our Lounge, Elixart Cafe and LMNL. However, The Unreal Garden is restricted to visitors age 8 and up. Babies under the age of 4 are free. F.E.A.S.T is 21+.

Ticketing

Please review our ticketing policy around rescheduling, no-shows and refunds before submitting your question. Currently, we cannot accommodate same-day ticket changes — change you need for today/tomorrow — please see our ticketing policy for other details.
Onedome has a strict NO refund policy.

Please check your spam/junk folder, before contacting us about not receiving your tickets.

If you have a question or need support, please contact us via the form below. Our response time is generally 24-48 hours. Please check your junk or spam folder for a response. 

Address

1025 Market St.
San Francisco, CA 94103

Hours

Thursday 12pm – 8pm
Friday 12pm – 11pm
Saturday 10am – 11pm
Sunday 10am – 8pm

We are CLOSED from time to time for maintenance, tech updates or privates events. We will update weekly.

We will be open Memorial Day, Monday, May 27th from 11:00am – 6:00pm

Press Inquiries

press@onedome.global

Events Inquiries

events@onedome.global