Contact Us

Contact Us

Hours, location, direction, parking and other venue questions

Please first check Visitor Info page before submitting your question.


All ages are welcome at Onedome, our Lounge, Elixart Cafe and LMNL. However, The Unreal Garden is restricted to visitors age 11 and up. Babies under the age of 4 are free.


Please review our ticketing policy around rescheduling, no-shows and refunds before submitting your question. Currently, we cannot accommodate same-day ticket changes — change you need for today/tomorrow — please see our ticketing policy for other details.
Onedome has a strict NO refund policy.

Please check your spam/junk folder, before contacting us about not receiving your tickets.

If you have a question or need support, please contact us via the form below. Our response time is generally 48-72 hours.


1025 Market St.
San Francisco, CA 94103


Monday 4pm – 10pm
Tuesday 4pm – 10pm
Wednesday 4pm – 10pm
Thursday 4pm – 10pm
Friday 12pm – 12am
Saturday 10am – 12am
Sunday 10am – 9pm

We are CLOSED every third Monday: Jan 28, Feb 18, Mar 11

Press Inquiries