Visitor Info

Visitor Info

The Unreal Garden

OPENING FALL 2018.
Open 7 Days.
Mon 12pm to 10pm
Tues-Thurs 10am to 10pm
Fri/Sat 10am to Midnight
Sun 10am to 8pm

OPENING FALL 2018

Location

1025 Market St.
San Francisco CA 94103
Southeast side of Market St. between 6th & 7th St.
1.5 blocks from Powell St. / Westfield Mall

Parking

Street parking and public parking lots are available within a few blocks.

Nearest lots (2 min walk):
64 Golden Gate Ave, San Francisco, CA 94102
982 Market St., San Francisco, CA 94102
469 Jessie St, San Francisco, CA 94103

Directions

By Public Transportation

The Unreal Garden is easily reached by public transportation, with the Powell St. BART station only 2 blocks away.  

Visit the BART website

By Car

The Unreal Garden is just a few blocks from the I-80 freeway 7th St. exit.

Open Google Maps


Plan Your Visit

The Unreal Garden is unlike anything you’ve experienced. From the moment you enter, you are immersed in multiple dimensions of unreality that blend the physical plane, sound, augmented reality, visual effects and groundbreaking virtual artwork that can only be seen using the Hololens headset.

We highly recommend you plan for an hour to fully enjoy your visit, and arrive at least 15 minutes before your scheduled ticket time.

The free Onedome mobile app enhances your experience with AR content and opportunities to capture and share photos and video with the virtual artwork. It will be available to download soon, please signup with your email to stay up-to-date on this and other exciting news to come.

Photos and video are not allowed in the Garden itself, but you are welcome to capture and share content all throughout our space right up until you get fitted with the Hololens headset.

Bags, backpacks and small personal items can be stored in lockers available just past the ticketing area. We recommend wearing comfortable shoes.

The Unreal Garden is wheelchair accessible and welcoming to our guests with disabilities. However, it’s easy for anyone to get lost in the magic, so stay aware of your surroundings and the people around you for everyone’s safety.

Food & Drink

Outside food and drinks are not allowed inside the venue. And no food or drink may be taken with you into The Unreal Garden

Elixart’s Cafe inside our venue offers a variety of uniquely interesting healthy snacks and drinks with a menu of mood-enhancing elixir drinks, kava, tea, and other exotics; raw food, and premium organic products.

Admissions & Ticketing

The Unreal Garden mixed reality experience allows up to 25 people simultaneously to explore, with a time limit of 25 minutes per person.

When you purchase tickets, you schedule an entry time so we can control the flow of people and limit unnecessary waiting.

You will receive your tickets by email or text message, with a QR code you can present to gain entry to The Unreal Garden.

Tickets are for the mixed reality experience only.

However, the Tilt Brush lounge and Elixart Cafe are open to the public without tickets. Everyone is welcome to come and spend time in this extraordinary space, try some herbal infused snacks and mocktails, and create original virtual artwork.

Children under 11 years of age are not admitted into the experience, but can visit our Cafe and Tilt Brush lounge. Some items on the Elixart menu are for grownups only.

Tickets are non-transferrable, and at least one person per group must have a matching ID to gain entry to The Unreal Garden. Tickets can be refunded up to 1 hour before your scheduled entry time. Please refer to your email receipt for instructions on how to cancel your visit.

Contact us directly to plan large group visits, and to schedule private and corporate events.

To keep in touch and get updates on tickets, offers and special events, sign up for our email newsletter and follow or like our social pages below.

A waiver is required to use the Hololens and enter the Garden. If you have already bought your ticket, you can save time by filling it out for your entire party beforehand.